You might have better luck there.”
Ethan looked at her with a calm that shouldn’t have been mistaken for weakness. It was total restraint. What neither woman knew was that he wasn’t just any guest.
The Grand Regent Hotel belonged to him.
It was one of seven flagship properties owned by the hospitality group Ethan had built from the ground up over eleven years—before Sarah got sick, before Lily learned to ask why Mommy couldn’t come back down from heaven.
Ethan never announced his visits to his hotels. He dressed plainly, arrived alone, and simply observed. He always said that corporate reports showed you numbers, but the way staff treated a total stranger showed you their true character.
“Can I speak with the general manager?” he asked.
Patricia’s face hardened. “The general manager is occupied. I am not going to disturb him just because you can’t find your booking.”